Privacy Policy – Legal Advice

Welcome to Our Privacy Policy

At the Law Office of Carlos Mario Patiño, we value and respect our clients’ and visitors’ privacy and take the protection of their personal information very seriously. This Privacy Policy is intended to describe how we collect, use, disclose, and protect the personal information you provide us when using our firm’s official website, or otherwise communicating with us via telephone, email, or in person at our Charlotte, North Carolina office. We recognize that the legal issues our clients face are often private and sensitive in nature, and we take their confidentiality and the ethical duty of confidentiality seriously. We hope it provides you assurance that we are transparent on how your personal information may be used during the course of the client engagement.

Clients and Visitors

Your personal information will not be transferred, sold, or used for any other purpose without your informed consent, except as necessary for providing the services contracted for or if required to do so by law. By using the firm’s official website, you consent to this Privacy Policy. If you do not agree to this Privacy Policy, do not use our website.

We may also use technology such as cookies and beacons (or posts). Cookies are small pieces of information stored on your hard drive by your browser. Cookies cannot read data from your hard disk or read cookie files that may exist on other sites. Most browsers automatically ask you if you want to accept cookies from a website you are visiting and provide the information you need to deny your permission. Cookies can speed up your access to web pages by eliminating the need for you to re-enter information. In some cases, we may use cookies in order to give you better service in the future. Should you have concerns about receiving cookies, you can set your browser preferences to refuse them.

We will sometimes make chat services available on our pages. Chat provides users with the opportunity to communicate with attorneys closely familiar with the particular areas of law relevant to your problem. All web pages at our website are protected by copyright except those provided by other sites to which our site may provide links and dense materials regarding areas of the law that we do not cover. Supplemental materials or links provided by the firm do have copyright protection. Finally, material transmitted through our pages is just as protected as anything printed on paper. We take all communications from our clients seriously.

Who We Are

Carlos Mario Patiño Attorney is a law office led by lawyer Carlos Mario Patiño González. Our office is located in the city of Charlotte in the state of North Carolina. Our legal practice is based on solid experience in Criminal Law, Administrative Law, and Economic Law. For those and for any other type of circumstance or query, we can advise or represent you depending on your specific need. We represent people, companies, and entities by providing our legal services in the United States.

If you have any questions about this Privacy Policy or our privacy practices, do not hesitate to get in touch with us by calling (704) 861-7594 or writing to [email protected].

What Information We Collect

In order to deliver quality legal services we obtain various types of information from clients, prospective clients and users of the website. The types of information we collect include the following:

Identification information: name, postal address, telephone number, e-mail address, date of birth, identification numbers.
Professional and business information: occupation, employer, company details, business contacts in case of corporate clients.
Case information: information related to your legal case such as supporting documents, details about the facts of your case and personal circumstances required to evaluate and assist in your matter.
Payment and billing information: bank account details, amount paid for your matter, payment history and invoicing addresses.
Use of our website information: IP address, web browser type, device identifiers, webpages you visit within our site, the referring URL or exit page. This analytics data is not combined with other personal data.
Communications: email messages to/from you, telephone calls to and from us, Whatsapp messages from/to our lawyers/assistants and emails regarding representation of you. Appointment booking and other messages from you through our websites.

We collect only the information needed to provide legal services or otherwise fulfill our obligations in accordance with the law and/or enhance your experience with our firm.

How We Gather Information

The ways we collect information are as follows:

From you: When we receive it directly from you, such as by phone, email or WhatsApp or from the website contact form; at consultations; when you provide to us documents and information related to your case.
Automatically: Through the use of our website analytics software, we collect information regarding your use of the website, including your device, how you use the site, and usage statistics.
From third parties: With your consent or where otherwise lawfully permitted, we may receive information about you from public records, courts and/or government agencies or other parties involved in your case.

All information will be received using methods that comply with the applicable law and the ethical rules that bind attorneys.

Why We Collect Your Information

We use and hold your information for the following purposes:

To provide legal advice, consultations and representation in your matter
To assess your case, devise strategy, conduct legal research, and prepare various documents
To communicate with you in relation to your case, appointments, progress and availabilities
To comply with our legal obligations and/or regulatory requirements (which includes conducting conflict checks and diligence etc.)
To process payments and issue invoices as well as manage our business
To improve our website, services, proposition and client experience by way of delivering insights through understanding usage trends
To safeguard the security or integrity of our firm, clients and website

We do not use your personal information for any other purposes except in connection with the provision of legal services and the running of the firm.

Legal Grounds for Information Processing

Our processing of your personal information is based on various legal bases, including:

It is necessary for us to perform a contract with you (or to take steps at your request prior to entering into a contract to provide a service) (e.g., purchasing legal services; obtaining legal advice)
It is necessary for compliance with a legal obligation to which we are subject and relevant regulatory requirements
It is in our legitimate interests (e.g., managing and improving the operation of the firm; maintaining security; communicating with clients)
Your consent where we ask you for your consent to a particular use (e.g., marketing communications; obtaining information from third parties)

Our aim is always to ensure that our data processing activities are transparent, fair and comply with applicable data protection laws.

Our Use of Your Information

Your information is used only in connection with the reason(s) it was collected. Common uses are:

To evaluate the merits of a legal issue you are involved in, and whether or not we can assist you and in what capacity
To prepare, file, and track all legal pleadings, evidence and correspondence
To represent your interests in criminal and administrative proceedings, negotiations, motions, hearings, etc.
To convey information about the case status to you, deadlines, options, etc.
To respond to your information requests, schedule meetings and support you thereafter
To process billing information, payments and maintain accounting records
For law firm ethical and legal compliance

Your information is NOT purchased, rented or leased to third parties for marketing or commercial purposes.

We Share Your Information With

We maintain the confidentiality of your information as required by applicable law and ethical rules governing lawyers. We may share your information with:

Other personnel of Carlos Mario Patiño Attorney authorized to access it in connection with the performance of their duties
Third party service providers (IT support service providers, payment processors, document management service companies, etc.) who provide us services to assist with business purposes, subject to confidentiality obligations
Courts and administrative agencies, adverse parties and other attorneys, as required in the course of your matter and with your consent or direction

We don’t share your information with unrelated third parties without your consent or as required by law or rules of ethics.

Preserving Confidentiality and Attorney-Client Privilege

Confidentiality is at the heart of our practice. Information provided to us by you in the course of seeking or receiving legal advice is subject to the attorney-client privilege that applies under applicable laws. Specifically:

We will not share such privileged or confidential information with any outside party without your consent, unless we are required by law.
Staff personnel and any third-party outside service providers are subject to confidentiality agreements and the legal ethics rules that apply to us.
We take all precautions necessary to prevent inadvertent or unauthorized disclosure by us.

If you have specific concerns about the potential disclosure of particular information, please inform us so that we can take reasonable steps to protect your interests.

Protecting Your Information

We use a robust regime of physical, technical and administrative measures to safeguard your personal information that include:

Secure buildings and limited access to confidential files
Encrypted computer networks and case management software
Password-protected computers and devices with constant software updates
Secure transmission of sensitive data through encrypted email or secure client communications portals
Limit access to client information on a need to know basis for a select group of qualified staff
Staff training on client data privacy, confidentiality and professional obligations

Our security processes are under continual review to take account of new threats and to ensure your information is safeguarded.

Keeping Your Information

We hold your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying legal, regulatory, accounting or reporting requirements. We will delete files and other records containing your personal data in accordance with our data retention policies, which include:

Retaining client files and associated information for a period of no less than seven years from the date of termination of your matter or as otherwise required by applicable law
Archiving or securely destroying files that are no longer relevant using acceptable industry standard procedures and technologies for both physical records and electronic files
Providing clients on request at the end of the matter with the original documents/information and/or copies

You may request that your information be deleted or returned to you prior to expiry of our retention policy. Contact us if you want to discuss your own needs.

Your Rights Regarding Your Information

Subject to applicable laws, you have the right to:

Access the personal information we hold about you and to request us to correct any inaccuracies in that information
Request the deletion of or restriction on our use of your personal information, subject to certain legal and ethical requirements
Object to the processing of your personal information for certain purposes
Withdraw your consent at any time, where processing is based on your consent
Request us to provide you with a copy of your personal information in a structured, commonly used and machine-readable format

If you wish to exercise any of these rights, please contact us at [email protected] or (704) 861-7594. We will respond to you in accordance with applicable law and ethical guidelines.

Website Cookies and Traffic Analytics

Our site (carlosmpatinoabogado.com) uses cookies and similar features to enhance your experience and analyze how you navigate its contents. Cookies are small packets of information that we store on your PC:

Remember your preferences and actions to save time in future visits
Understand traffic patterns, most popular pages and web performance so that we can improve the website
Enhance functionality, safety and responsiveness

You can modify or deactivate cookies from your web browser. Please be aware that deactivating cookies may disable some of the functionalities on our site. We do not use cookies to track online usage for marketing or collect any sensitive personal information. For more information, please see our Cookie Policy.

Links and Services From Others

Our website may contain links to websites or services owned and controlled by third parties (e.g. legal library, courthouse websites, etc.) (“External Sites”). Please note that we do not own or control the External Sites or their privacy or security practices. Thus, we disclaim all responsibility and liability with respect to the privacy practices, content, services or products offered through the External Sites. Please make sure you review the privacy policies of all External Sites you visit prior to submitting any personally identifiable information.

Non-U.S. Clients and International Transfers

Notwithstanding that our home base is in Charlotte, North Carolina, we may give legal counsel and represent clients based in other United States locations or even in other countries. If any of your information is transferred or received from outside the United States, we take all necessary steps to assure that your information is handled by our site in a manner consistent with this Privacy Policy and United States Laws. By engaging our services, you agree and authorize your information to be transferred, processed, and stored as described above.

Minors and Children

Our services are available to adults and legal entities interested in receiving legal advice or representation. We will not knowingly collect any personal information from children under the age of 18 without the express permission of a parent or legal guardian. If you have any concerns that we have inadvertently collected such information from subjects under the age of 18, please promptly contact us at [email protected] and we will take all necessary steps to delete or secure such information.

Modifications to This Policy

We may amend this Privacy Policy from time to time as our practices, legal requirements or services change. You will be able to view the most recent amendment(s) to the policy when you access the policy on our website. We recommend you review this policy from time to time in order to learn how we protect your information. By using our services after we make any changes to this Privacy Policy you agree to the terms of the revised Privacy Policy.

Get in Touch With Us

If you have any questions, issues, or requests concerning your personal information or this Privacy Policy, feel free to contact us. We are happy to provide you with answers in a transparent manner. You can contact us here:

Carlos Mario Patiño Attorney
500 E Trade St Ste 27, Charlotte NC 28202
(704) 861-7594
[email protected]

We are here to keep our lines of communication available and make sure that you feel comfortable with how we handle your privacy and your rights at every phase of our professional association. For further details or to reach out online, please visit our Contact Carlos Mario Patiño Attorney page.

Your Acknowledgment and Consent

By utilizing our website, contacting our organization’s offices, or otherwise engaging the firm for legal services, clients, potential clients, and any other parties seeking legal representation agree to the terms of this Privacy Policy. Clients and prospective clients who use the firm to provide legal services consent to the collection, use, storage and disclosure of information collected during consultations as set forth in this policy. If any of the terms of this policy are unacceptable to you, please cease your use of such services and contact our offices to discuss any questions you have concerning our policy.

We Are Committed to Professional Conduct and Client Trust

At Carlos Mario Patiño Attorney, your trust is our most important asset. We are committed to maintaining the highest standards of professional responsibility, transparency and accountability in our relationships with you. Your information confidentiality is not just a legal standard we follow, it is fundamental to our first class level of service. We appreciate the trust that you have placed in us, and will protect your privacy at all times.

Frequently Asked Questions About Our Privacy Policy

We employ encrypted electronic storage, secure physical records, and strict access restrictions. Staff receives training on confidentiality and security protocols.
No. We share your information only in furtherance of providing legal services, consultation, and analysis; complying with the law; or with your express permission.
Yes. Contact us at [email protected] or (704) 861-7594 with requests to review or modify your information.
You’re invited to contact us any time with questions or concerns. We are dedicated to addressing privacy complaints in a timely and transparent manner.

Closing Remarks and Call to Action

Thank you for reviewing our Privacy Policy. Your privacy and trust are very important to us. If you have questions regarding the handling of your information, or if you require legal counsel or representation, contact Carlos Mario Patiño Attorney. We look forward to helping you. Please contact Carlos Mario Patiño Attorney in order to arrange an appointment regarding professional legal advice and dedicated defense of your rights. Together we will identify optimal solutions to safeguard your interests and accomplish your objectives.